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Trust Principles

How Stetful handles legal state: model legal reality first, govern observations, prefer accepted state over generated text, and review before reliance.

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Document version

Effective
July 15, 2026
Updated
July 15, 2026
Service scope
U.S. business use

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Stetful helps organizations understand what they can currently support from evidence. It does not generate unsupported legal conclusions and ask users to trust them.

Legal software should explain why it believes something, not merely tell you what it believes.

Evidence over opinions

Stetful starts with records and evidence. If the evidence is thin, conflicting, stale, or absent from the record checked, the product says that clearly.

Model legal reality first; apply governance second

Stetful should understand the underlying legal instrument and its evidence-backed structure before policy decides what can be retained, disclosed, reconciled, suppressed, or deleted. A richer ontology does not weaken trust; it gives governance precise objects to control.

Tenant-confidential evidence; governed platform observations

Every standard customer organization begins with Stetful’s standard legal-instrument profile. Eligible final instruments contribute source-redacted structure and mechanics by default unless the customer expressly opts out or a separately negotiated enterprise agreement narrows that profile.

Your uploaded documents, excerpts, source text, filenames, storage locations, privileged material, tenant-specific interpretations, accepted state, and operational conclusions stay confidential to your organization. They are not disclosed to another organization through party-scoped use.

A named contractual party may review eligible normalized mechanics about its own instrument. An unrelated third party may not. The useful content is the supported mechanic, not merely a label that a clause was “observed.” Source-redacted mechanics show field uncertainty, effective-version and amendment posture, analysis coverage, and review status without reproducing the source passage or identifying the contributor.

Artifact deletion, future-contribution opt-out, party-use opt-out, retroactive suppression, account closure, and separately negotiated processor-only treatment are distinct controls. Source-redacted observations may remain only while a lawful, contractually permitted, current retained basis remains.

Customer reconciliation before tenant state

A party-scoped instrument effect should not silently become a customer’s legal position. Customer reconciliation gives an authorized organization a simple path to confirm, dispute, mark a party mismatch, or propose the effect for its own legal state.

An orientation answer may describe an unreviewed mechanic. A decision answer must separate that mechanic from what a proposed transaction means for the customer and identify the facts, evidence, and review still needed. Accepted state always requires the customer’s authorized review and acceptance path.

Accepted state over generated text

AI-generated text can be useful, but it is not the company record. Accepted state requires review, authority, and a recorded acceptance path.

Confidence over certainty

Confidence is a property of evidence coverage and review posture. It is not certainty.

Review before reliance

Stetful is designed to help teams understand, review, and accept state before they rely on it for diligence, customers, boards, investors, audits, or operations.

Company ownership over vendor lock-in

The company’s record belongs to the company. Stetful is built to make it more understandable and useful, not trap it behind unexplained generated conclusions.

Explainability as product trust

A useful answer shows the evidence, caveats, confidence, and review posture behind it. The point is not just to answer; it is to help the organization understand why the answer is supportable.

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Legal
  • Terms
  • Privacy
  • Acceptable Use
  • AI Notice
  • Security
  • Changelog
Trust
  • Trust Principles

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