Terms of Use

Contracting entity: Stetful, Inc.
Effective date: July 15, 2026

Last updated: July 15, 2026

1. Who these Terms apply to

These Terms of Use (the “Terms”) are an agreement between Stetful, Inc. (“Stetful,” “we,” “us,” or “our”) and the person or organization using Stetful (“you” or “Customer”).

These Terms apply when you access or use Stetful’s websites, landing page, first-question intake, product application, legal-state tools, evidence upload features, AI-assisted analysis, and related services (together, the “Service”).

If you use the Service on behalf of a company or other organization, you represent that you have authority to use the Service for that organization and to provide the information, records, and instructions you submit. In that case, “you” includes both you and that organization.

2. Related documents

These documents are part of, or are referenced by, these Terms:

• Privacy Policy
• Acceptable Use Policy
• AI Output and Legal-State Notice
• Subprocessors and Security Disclosure
• Legal Changelog

If a short summary conflicts with the full legal text, the full legal text controls.

3. Business use only

Stetful is designed for company records: asking questions, understanding what evidence supports, identifying confidence-building records, and reviewing proposed changes to accepted state.

You may not use Stetful for personal, family, household, or consumer purposes. You must be at least 18 years old to use the Service.

4. What Stetful is and is not

Stetful is software for evidence-backed analysis of company records. It is not a law firm, lawyer, legal advisor, fiduciary, auditor, escrow agent, custodian, or records-retention service.

Stetful output is informational and may help you understand the company record. It does not provide legal advice, create an attorney-client relationship, create privilege by itself, or replace professional judgment.

You are responsible for deciding when to involve counsel, especially for privilege-sensitive issues, litigation, regulated obligations, external disclosures, or decisions requiring legal judgment.

5. Accounts, authority, and first-question intake

Stetful may allow visitors to submit a first question and, where available, attach initial legal records before creating an account. Pre-account intake is limited and is not accepted state.

Before you create an account, upload company records, continue into a durable company context, or accept a proposed legal-state change, Stetful may ask for identity, organization, authority, Terms/Privacy acceptance, upload authorization, and non-legal-advice confirmations.

You agree that information you provide will be accurate enough for its purpose. You are responsible for your account credentials and activity under your account.

6. Customer Legal Content and Service Data

“Customer Legal Content” means legal-state material you submit to the Service, such as questions, prompts, legal documents, contracts, governance records, evidence files, company context, review rationales, and other legal-state records.

“Customer Evidence” means Customer Legal Content uploaded, attached, imported, or stored as evidence, including artifact bytes, attachments, comments, signatures, authorized display filenames, and storage pointers.

“Service Data” means technical, operational, security, account, usage, and derived data used to operate the Service. Service Data may include evidence classifications, coverage checks, field-level support and confidence, version relationships, analysis coverage, evidence-basis and source-redacted provenance records, observed legal instruments and parties, normalized terms, instrument-level effects, party-entitlement decisions, customer reconciliations, proposed representations, review receipts, and audit events.

As between you and Stetful, you retain ownership of your Customer Legal Content. Stetful retains ownership of the Service, software, workflows, templates, domain models, user interfaces, documentation, and underlying technology.

You grant Stetful limited permission to host, copy, process, transmit, display, analyze, and use Customer Legal Content and Service Data as needed to provide, secure, maintain, support, and improve the Service, comply with law, enforce these Terms, and as otherwise described in the Privacy Policy. For standard customers, this permission includes the default contribution, minimized retention, and party-scoped use described in Section 7; individual feature activation is not required.

7. Multi-party legal instruments and platform observations

Legal records often involve more than one contracting party. Stetful models that legal reality while applying separate governance to source evidence, structured instrument effects, party-scoped review, tenant interpretation, and accepted state.

For every organization using the Service under these standard Terms, Stetful provisions a standard profile that permits eligible final or executed legal instruments to contribute to Stetful’s governed legal-instrument model by default. Eligible contribution may include source-redacted evidence-basis and provenance records, instrument identity and party structure, amendment and version relationships, analysis coverage, normalized terms, and instrument-level legal effects. Structured effects preserve supported mechanics, conditions, exceptions, time periods, and field-level uncertainty; they do not reproduce source passages.

When Stetful currently identifies your organization as a named party to an instrument, Stetful may make eligible structured mechanics available to your authorized users for reconciliation or orientation. A provisional party match may be shown for review but does not establish accepted identity or accepted state. Party entitlement is not a general cross-customer license: an organization unrelated to the instrument is not eligible for this use.

Stetful does not disclose the contributing customer, uploaded artifact, source passage or excerpt, filename, storage key or location, raw or deterministic extraction, privileged material, customer-specific comment, tenant interpretation, accepted state, or operational conclusion to another organization through party-scoped use.

A party-scoped effect is visibly unreviewed until your organization reviews it. It may describe what an instrument-level mechanic indicates, together with field support, confidence, effective-version posture, amendment coverage, and analysis coverage. It may not decide what your proposed transaction means for your organization or become accepted state without the additional facts and authorized review required by the Service.

The following controls are distinct:

• a future-contribution opt-out stops eligible new Customer Evidence from contributing new platform observations after it takes effect;
• a party-use opt-out stops eligible observations from being surfaced to your organization;
• artifact deletion deletes or de-identifies the requested source artifact under applicable policy, but does not necessarily erase a separately maintained source-redacted basis or structured effect;
• retroactive suppression is a separate request to evaluate existing observations and uses;
• account closure triggers tenant-data handling under the Privacy Policy and is not automatically retroactive suppression of every lawfully maintained platform observation; and
• processor-only treatment applies only under a separate agreement and supported configuration, not under the standard profile.

Stetful may retain source-redacted evidence-basis records, observed instruments, normalized terms, or instrument effects after artifact deletion or account closure only where lawful, contractually permitted, minimized, non-disclosing, not suppressed, and supported by a current retained basis. If the last permitted basis is removed or suppressed, dependent party-scoped use is blocked.

You may expressly request that Stetful stop future contribution from your organization or stop future party-scoped use for your organization. Separately negotiated enterprise terms may further narrow the standard profile, including processor-only or public-source-only treatment, only when Stetful agrees and operationally supports that treatment. A negotiated restriction narrows your organization’s profile; it does not change the standard profile for other customers.

8. Stetful outputs and accepted state

Stetful may generate answers, summaries, classifications, evidence coverage checks, confidence posture, proposed representations, findings, action cards, or other outputs (“Outputs”). Outputs may be incomplete, inaccurate, stale, or based on limited evidence.

An orientation answer may describe an eligible unreviewed instrument effect. A decision-oriented answer must separate that mechanic from a company-specific conclusion and identify the transaction facts, unresolved evidence, and review needed before reliance. Outputs are connected to evidence, version and analysis coverage, field-level support and confidence, and review posture.

No Output becomes accepted state unless a company-authorized review and acceptance flow records that decision. You are responsible for reviewing Outputs before relying on them, sharing them, or using them for legal, business, diligence, investor, customer, audit, governance, or operational decisions.

9. Evidence coverage and “missing” records

Stetful checks existing state and evidence before identifying records that would improve confidence. When Stetful says it has not located evidence, that means the record was not located from the state and evidence checked for the relevant question or workflow. It does not necessarily mean the underlying legal act never happened.

10. Data and AI commitments

Stetful does not sell Customer Legal Content. Stetful does not use Customer Legal Content to train foundation models or third-party models, and it selects business or API provider services whose standard terms do not use business inputs and outputs for model training by default.

AI providers may process and, under their applicable service settings, retain limited Customer Legal Content to provide the Service, monitor for abuse or security threats, comply with law, and enforce their terms. Provider personnel may review content in limited abuse, security, support, or legal circumstances under provider controls. Stetful does not claim that every provider request is subject to zero data retention or an “eyes off” configuration unless that configuration is separately confirmed.

Stetful may use aggregated, de-identified, or non-content telemetry and operational metrics to understand and improve the Service. Stetful will not use raw Customer Legal Content for benchmarking, evaluation datasets, fine-tuning, or model training unless you explicitly authorize that use.

11. Acceptable use

You must follow the Acceptable Use Policy. You must not use Stetful to:

• upload records you are not authorized to provide;
• violate another person’s or company’s confidentiality, privacy, intellectual property, or contractual rights;
• seek legal, medical, financial, or other professional advice from Stetful as a substitute for a qualified professional;
• make high-impact legal, employment, credit, healthcare, insurance, housing, education, or similar decisions without appropriate human review;
• probe, scan, overload, reverse engineer, scrape, or interfere with the Service;
• use Outputs to train competing models or build a competing service;
• bypass safety, security, rate-limit, or access controls; or
• use Stetful for unlawful, harmful, deceptive, or abusive activity.

12. Sensitive data limits

Stetful is designed for company legal records. Do not use Stetful as a general repository for medical records, clinical records, minors’ records, employee case files, payroll data, background checks, consumer personal files, payment card data, government identifiers, or other sensitive data that does not belong in a company legal record.

Legal documents may incidentally contain sensitive information. If you upload one, you represent that you are permitted to provide it and that it is relevant to the legal-record purpose.

Stetful is not a HIPAA business associate and does not provide covered-entity, clinical, healthcare operations, or medical-record services unless Stetful has separately signed a Business Associate Agreement and implemented required product controls. Do not upload protected health information except where incidental to an authorized legal-state record and lawful for you to provide.

13. Confidentiality

Stetful will treat Customer Legal Content as confidential service data and use reasonable administrative, technical, and organizational measures designed to protect it. Stetful personnel and service providers may access Customer Legal Content only as needed to provide, secure, maintain, support, or improve the Service, comply with law, or enforce these Terms.

Confidentiality does not prevent Stetful from using Service Data and derived information as permitted by these Terms and the Privacy Policy, including governed platform observations and related evidence-basis or provenance records described above.

14. Third-party services and subprocessors

Stetful uses service providers and subprocessors to host, authenticate, store, process, secure, and operate the Service. The Subprocessors and Security Disclosure identifies the current categories and providers.

Your use of Stetful may depend on third-party infrastructure and services. Stetful is responsible for choosing and managing its subprocessors as described in its public disclosures and customer commitments, but is not responsible for third-party services outside Stetful’s control.

15. Feedback

If you send suggestions, comments, or feedback about Stetful, you allow Stetful to use that feedback without restriction or compensation. Do not include Customer Legal Content in feedback unless you intend Stetful to process it as Customer Legal Content under these Terms.

16. Suspension and termination

Stetful may suspend or limit access to the Service if we reasonably believe that:

• you violated these Terms or the Acceptable Use Policy;
• your use creates security, legal, privacy, or operational risk;
• you are not authorized to use the Service for the relevant organization;
• suspension is needed to comply with law or protect the Service; or
• continued access could harm Stetful, another customer, a third party, or the public.

You may stop using the Service at any time. Account closure and deletion are handled as described in the Privacy Policy and any applicable customer agreement.

17. Changes to the Service or Terms

Stetful may update the Service and these Terms over time. We will post updated terms with a new effective date. If a change is material, we will use reasonable efforts to provide notice through the Service, by email, or through the Legal Changelog.

If you continue using the Service after updated Terms take effect, you accept the updated Terms.

18. Disclaimers

The Service and Outputs are provided “as is” and “as available.” To the fullest extent permitted by law, Stetful disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

Stetful does not warrant that the Service will be uninterrupted, error-free, secure, or that Outputs will be accurate, complete, current, legally sufficient, or suitable for your specific purpose.

19. Limitations of liability

To the fullest extent permitted by law, Stetful will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for lost profits, lost revenue, lost savings, lost business opportunity, loss of goodwill, loss of data, or business interruption, even if Stetful knew those damages were possible.

To the fullest extent permitted by law, Stetful’s total liability for all claims relating to the Service or these Terms will not exceed the greater of (a) amounts you paid Stetful for the Service in the 12 months before the event giving rise to the claim, or (b) $100.

These limits do not apply where prohibited by law.

20. Indemnity

You will defend, indemnify, and hold harmless Stetful and its officers, directors, employees, contractors, service providers, and affiliates from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from:

• your unauthorized upload, disclosure, or use of Customer Legal Content;
• your violation of these Terms or the Acceptable Use Policy;
• your violation of law or third-party rights;
• your use of Outputs without appropriate review; or
• your use of the Service on behalf of an organization without authority.

21. Governing law, venue, and individual dispute rules

Ohio law governs these Terms and any dispute relating to the Service, without regard to conflict-of-laws rules.

The parties consent to exclusive jurisdiction and venue in the state and federal courts located in or serving Franklin County, Ohio, for disputes relating to these Terms or the Service, except that either party may seek temporary or emergency injunctive relief in any court of competent jurisdiction to protect security, confidentiality, intellectual property, or unauthorized access interests.

Before filing a claim, each party agrees to try to resolve the dispute informally by giving written notice and allowing 30 days for good-faith discussion. Send notices to Stetful at legal@stetful.com.

Disputes must be brought only on an individual basis. You and Stetful waive the right to bring or participate in a class action, collective action, consolidated action, private attorney general action, or representative proceeding to the fullest extent permitted by law.

You and Stetful also waive the right to a jury trial to the fullest extent permitted by law.

22. Contact

Stetful, Inc.
7775 Walton Parkway, Unit #192
New Albany, OH 43054

• Legal notices and terms questions: legal@stetful.com
• Privacy, data protection, and data-rights requests: privacy@stetful.com
• Security reports and vulnerability disclosures: security@stetful.com