Terms of Use

Contracting entity: Stetful, Inc.
Effective date: July 2, 2026
Last updated: July 4, 2026

1. Who these Terms apply to

These Terms of Use (the “Terms”) are an agreement between Stetful, Inc. (“Stetful,” “we,” “us,” or “our”) and the person or organization using Stetful (“you” or “Customer”).

These Terms apply when you access or use Stetful’s websites, landing page, first-question intake, product application, legal-state tools, evidence upload features, AI-assisted analysis, and related services (together, the “Service”).

If you use the Service on behalf of a company or other organization, you represent that you have authority to use the Service for that organization and to provide the information, records, and instructions you submit. In that case, “you” includes both you and that organization.

2. Related documents

These documents are part of, or are referenced by, these Terms:

• Privacy Policy
• Acceptable Use Policy
• AI Output and Legal-State Notice
• Subprocessors and Security Disclosure
• Legal Changelog

If a short summary conflicts with the full legal text, the full legal text controls.

3. Business use only

Stetful is designed for company records: asking questions, understanding what evidence supports, identifying confidence-building records, and reviewing proposed changes to accepted state.

You may not use Stetful for personal, family, household, or consumer purposes. You must be at least 18 years old to use the Service.

4. What Stetful is and is not

Stetful is software for evidence-backed analysis of company records. It is not a law firm, lawyer, legal advisor, fiduciary, auditor, escrow agent, custodian, or records-retention service.

Stetful output is informational and may help you understand the company record. It does not provide legal advice, create an attorney-client relationship, create privilege by itself, or replace professional judgment.

You are responsible for deciding when to involve counsel, especially for privilege-sensitive issues, litigation, regulated obligations, external disclosures, or decisions requiring legal judgment.

5. Accounts, authority, and first-question intake

Stetful may allow visitors to submit a first question and, where available, attach initial legal records before creating an account. Pre-account intake is limited and is not accepted state.

Before you create an account, upload company records, continue into a durable company context, or accept a proposed legal-state change, Stetful may ask for identity, organization, authority, Terms/Privacy acceptance, upload authorization, and non-legal-advice confirmations.

You agree that information you provide will be accurate enough for its purpose. You are responsible for your account credentials and activity under your account.

6. Customer Legal Content and Service Data

“Customer Legal Content” means legal-state material you submit to the Service, such as questions, prompts, legal documents, contracts, governance records, evidence files, company context, review rationales, and other legal-state records.

“Service Data” means technical, operational, security, account, usage, and derived data used to operate the Service. Service Data may include metadata, evidence classifications, coverage checks, confidence posture, proposed representations, findings, action cards, review receipts, and audit events.

As between you and Stetful, you retain ownership of your Customer Legal Content. Stetful retains ownership of the Service, software, workflows, templates, domain models, user interfaces, documentation, and underlying technology.

You grant Stetful limited permission to host, copy, process, transmit, display, analyze, and use Customer Legal Content and Service Data as needed to provide, secure, maintain, support, and improve the Service, comply with law, enforce these Terms, and as otherwise described in the Privacy Policy.

7. Multi-party legal instruments and platform observations

Legal records often mention more than one organization. Your uploaded files, attachments, comments, signatures, customer-specific legal content, tenant-specific interpretations, operational conclusions, and storage locations remain your organization’s confidential evidence. Stetful will not give another organization access to your uploaded documents, excerpts, privileged content, tenant-specific interpretations, operational conclusions, or storage locations simply because that organization is mentioned in a record.

Where permitted by law, contract, and any applicable customer agreement, Stetful may process evidence to create limited evidence-basis records, provenance summaries, entity references, observed legal-instrument references, relationship records, observed structure, observed terms, and platform observations. An evidence-basis record describes why Stetful is permitted to rely on evidence for a statement and what policy conditions apply. A provenance summary describes source class, lineage, timing, and related limits without giving another organization customer-confidential content. A platform observation or observed assertion is a minimized evidence-backed statement with confidence, time, visibility policy, and dispute status.

Platform observations are not uploaded documents, confidential excerpts, tenant interpretations, proposed representations, accepted state, or operational conclusions. Observed terms are structured parameters, not verbatim clause text by default. Tenant interpretations are organization-specific reasoning about what platform observations mean for that organization. Tenant interpretations become accepted state only through that organization’s authorized review and acceptance flow.

If your account closes or you request deletion, Stetful will delete or de-identify organization-specific data as described in the Privacy Policy and any applicable customer agreement. Stetful may retain independently maintained observed legal instruments, observed terms, platform observations, and related evidence-basis or provenance records only where lawful and contractually permitted, minimized, non-disclosing, subject to tenant isolation and access controls, limited by time and provenance, and covered by correction or dispute procedures. Enterprise agreements, data processing terms, or admin settings may disable or further constrain this retention or use.

8. Stetful outputs and accepted state

Stetful may generate answers, summaries, classifications, evidence coverage checks, confidence posture, proposed representations, findings, action cards, or other outputs (“Outputs”). Outputs may be incomplete, inaccurate, stale, or based on limited evidence.

Outputs are connected to evidence, coverage, confidence, and review posture. An Output is not accepted state unless a company-authorized review and acceptance flow records that decision.

You are responsible for reviewing Outputs before relying on them, sharing them, or using them for legal, business, diligence, investor, customer, audit, governance, or operational decisions.

9. Evidence coverage and “missing” records

Stetful checks existing state and evidence before identifying records that would improve confidence. When Stetful says it has not located evidence, that means the record was not located from the state and evidence checked for the relevant question or workflow. It does not necessarily mean the underlying legal act never happened.

10. Data and AI commitments

Stetful does not sell Customer Legal Content. Stetful does not use Customer Legal Content to train foundation models or third-party models.

Stetful uses AI providers only to provide the Service, not to train foundation models or third-party models. Provider human review of Customer Legal Content is not permitted except where legally or security-required or expressly enabled for a feature.

Stetful may use aggregated, de-identified, or non-content telemetry and operational metrics to understand and improve the Service. Stetful will not use raw Customer Legal Content for benchmarking, evaluation datasets, fine-tuning, or model training unless you explicitly authorize that use.

11. Acceptable use

You must follow the Acceptable Use Policy. You must not use Stetful to:

• upload records you are not authorized to provide;
• violate another person’s or company’s confidentiality, privacy, intellectual property, or contractual rights;
• seek legal, medical, financial, or other professional advice from Stetful as a substitute for a qualified professional;
• make high-impact legal, employment, credit, healthcare, insurance, housing, education, or similar decisions without appropriate human review;
• probe, scan, overload, reverse engineer, scrape, or interfere with the Service;
• use Outputs to train competing models or build a competing service;
• bypass safety, security, rate-limit, or access controls; or
• use Stetful for unlawful, harmful, deceptive, or abusive activity.

12. Sensitive data limits

Stetful is designed for company legal records. Do not use Stetful as a general repository for medical records, clinical records, minors’ records, employee case files, payroll data, background checks, consumer personal files, payment card data, government identifiers, or other sensitive data that does not belong in a company legal record.

Legal documents may incidentally contain sensitive information. If you upload one, you represent that you are permitted to provide it and that it is relevant to the legal-record purpose.

Stetful is not a HIPAA business associate and does not provide covered-entity, clinical, healthcare operations, or medical-record services unless Stetful has separately signed a Business Associate Agreement and implemented required product controls. Do not upload protected health information except where incidental to an authorized legal-state record and lawful for you to provide.

13. Confidentiality

Stetful will treat Customer Legal Content as confidential service data and use reasonable administrative, technical, and organizational measures designed to protect it. Stetful personnel and service providers may access Customer Legal Content only as needed to provide, secure, maintain, support, or improve the Service, comply with law, or enforce these Terms.

Confidentiality does not prevent Stetful from using Service Data and derived information as permitted by these Terms and the Privacy Policy, including governed platform observations and related evidence-basis or provenance records described above.

14. Third-party services and subprocessors

Stetful uses service providers and subprocessors to host, authenticate, store, process, secure, and operate the Service. The Subprocessors and Security Disclosure identifies the current categories and providers.

Your use of Stetful may depend on third-party infrastructure and services. Stetful is responsible for choosing and managing its subprocessors as described in its public disclosures and customer commitments, but is not responsible for third-party services outside Stetful’s control.

15. Feedback

If you send suggestions, comments, or feedback about Stetful, you allow Stetful to use that feedback without restriction or compensation. Do not include Customer Legal Content in feedback unless you intend Stetful to process it as Customer Legal Content under these Terms.

16. Suspension and termination

Stetful may suspend or limit access to the Service if we reasonably believe that:

• you violated these Terms or the Acceptable Use Policy;
• your use creates security, legal, privacy, or operational risk;
• you are not authorized to use the Service for the relevant organization;
• suspension is needed to comply with law or protect the Service; or
• continued access could harm Stetful, another customer, a third party, or the public.

You may stop using the Service at any time. Account closure and deletion are handled as described in the Privacy Policy and any applicable customer agreement.

17. Changes to the Service or Terms

Stetful may update the Service and these Terms over time. We will post updated terms with a new effective date. If a change is material, we will use reasonable efforts to provide notice through the Service, by email, or through the Legal Changelog.

If you continue using the Service after updated Terms take effect, you accept the updated Terms.

18. Disclaimers

The Service and Outputs are provided “as is” and “as available.” To the fullest extent permitted by law, Stetful disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

Stetful does not warrant that the Service will be uninterrupted, error-free, secure, or that Outputs will be accurate, complete, current, legally sufficient, or suitable for your specific purpose.

19. Limitations of liability

To the fullest extent permitted by law, Stetful will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for lost profits, lost revenue, lost savings, lost business opportunity, loss of goodwill, loss of data, or business interruption, even if Stetful knew those damages were possible.

To the fullest extent permitted by law, Stetful’s total liability for all claims relating to the Service or these Terms will not exceed the greater of (a) amounts you paid Stetful for the Service in the 12 months before the event giving rise to the claim, or (b) $100.

These limits do not apply where prohibited by law.

20. Indemnity

You will defend, indemnify, and hold harmless Stetful and its officers, directors, employees, contractors, service providers, and affiliates from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from:

• your unauthorized upload, disclosure, or use of Customer Legal Content;
• your violation of these Terms or the Acceptable Use Policy;
• your violation of law or third-party rights;
• your use of Outputs without appropriate review; or
• your use of the Service on behalf of an organization without authority.

21. Governing law, venue, and individual dispute rules

Ohio law governs these Terms and any dispute relating to the Service, without regard to conflict-of-laws rules.

The parties consent to exclusive jurisdiction and venue in the state and federal courts located in or serving Franklin County, Ohio, for disputes relating to these Terms or the Service, except that either party may seek temporary or emergency injunctive relief in any court of competent jurisdiction to protect security, confidentiality, intellectual property, or unauthorized access interests.

Before filing a claim, each party agrees to try to resolve the dispute informally by giving written notice and allowing 30 days for good-faith discussion. Send notices to Stetful at legal@stetful.com.

Disputes must be brought only on an individual basis. You and Stetful waive the right to bring or participate in a class action, collective action, consolidated action, private attorney general action, or representative proceeding to the fullest extent permitted by law.

You and Stetful also waive the right to a jury trial to the fullest extent permitted by law.

22. Contact

Stetful, Inc.
7775 Walton Parkway, Unit #192
New Albany, OH 43054

• Legal notices and terms questions: legal@stetful.com
• Privacy, data protection, and data-rights requests: privacy@stetful.com
• Security reports and vulnerability disclosures: security@stetful.com